Mobile Incident Management
Convenient collection and management of incident data
Accurate Incident Data
The Cases smartphone app for iOS & Android makes data entry a breeze for patrollers with configurable form fields, pick lists and on the fly data validation.
Cases is designed to provide a portable way to collect quality incident data on scene, in the medical centre or on the chairlift using a smartphone or tablet even when offline and out of signal.
Your team no longer has to double handle information from paper to a database. Data quality is guaranteed with data validation and no bad handwriting. Photos of the incident and timely witness statements make insurance and legal cases easier to deal with.
Data is kept secure on device, in the air and at rest with bank level encryption, and a full audit trail of all changes and updates to each piece of information.
- Complete incident forms every time
- Photo evidence collected on scene
- Instantly available for reporting
- Better legal/insurance coverage with on scene photos
- The end of chicken scrawl incident forms
- Data validation at input
- Required fields always collected
- Data collected on scene improves legal coverage
- Photos of patient on scene are more useful than a chalk man
- Instantly useful data for reporting
- Reduce double handling paper to digital
- Easy adoption by using your existing form config
- Bank level encryption of patient data from device to server storage
- Remote wipe of device in case of loss or theft
Cases + Dispatch from $1.75/patroller day
*Includes set up, support and continuous updates
60% of Ski Patrollers use their smartphone for work purposes today
*World Ski Patroller Survey 2015
Our patrollers were quick to embrace the technology and we found that our error rate was reduced significantly in the first season due to the systems guidance for required fields and built in data checks.
I love patrolling and we adopted Medic52 this year, I love it. I’m glad to be done with the paperwork.
Happy & Safe Customers
Improve your injured guest care and risk management capability with Medic52 Cases.
Your patroller comes across an injured guest during a routine run check. The patroller opens a new case on the Medic52 Cases app and it automatically records the time, date, and GPS location. Everyone in the system now knows this patroller is on scene.
Another patroller has been called to a location, and as she makes her way towards the scene. As she does so dispatch is collecting more information about the situation and adding it to the case. Once on scene both the patroller and dispatcher have the same information, and as she adds data, it is sent up to Medic52 Dispatch and becomes available for review. The dispatcher and patroller are empowered with more information with reduced radio traffic.
The patroller takes some photos of the patient and the surrounding area, records a witness statement, and readies for extraction. During the ride down the tram to the base, the case is completed on the Cases app with the patient signing on screen. The drop-off to medical staff is quick and the patroller and equipment are back on-hill in a matter of minutes.
Meanwhile the dispatch are able to maintain a watchful eye over resources on hill ensuring efficient management of new incidents without having to worry about the paperwork being completed correctly.
As the incident unfolds it becomes clear more investigation is required, and staff statements must be completed. Key personnel are automatically notified of work-flows as data becomes available.