By visiting and/or using this website or the Medic52 applications or online service (‘Apps’), you agree to the terms of this policy and you consent to our use and disclosure of your personal information in accordance what is set out below. This site is owned by the Company, and may be accessed in Australia and overseas.
- The type of personal information we collect
- Casual and free use of our website as a visiting member of the public
- Casual and free use of our standalone mobile App, and/or
- Paid use of our full App and service under a written agreement with us.
- Personal information given by you to us
We collect the personal information you give us in a number of ways such as as in person when you attend our premises, online, by email, post and facsimile or over the phone. Personal information such as your username and password, your name, your mailing address, email address, and phone number will be collected when you first register with us and is collected so that you can more easily do business with us. Financial information such as your credit card number, bank account details and billing address is collected so we can process transactions and provide you with our products and services. You may always choose not to provide personal information, but if you so choose, certain products and services may not be available to you.We will not ask for sensitive information about you e.g. details of your racial or ethnic origin, political affiliations, religious beliefs, sexual preferences, criminal convictions or health information, unless we need it to provide you with professional advice.We try and collect personal information directly from the relevant person. However, if this is not practicable we may collect personal information from third parties or publicly available information. If you give us personal information about another person, you must ensure you have the right to disclose that personal information to us.
- Information automatically collected
- Use of Your Personal Information
We use the personal information you have given us for purposes which are consistent with the reason you provided the personal information, or for a directly related purpose. Such purposes for which we may use your personal information include:
- doing business with you so that you can purchase our goods and services;
- effectively communicating with you;
- operating and improving our website;
- providing customer service;
- performing research and analysis aimed at improving our products and services; and
- displaying content that is customised to your interests and preferences.
We may also use or disclose your personal information where you have consented to the use, either expressly or by implication.
For security, network maintenance and performance purposes, authorised persons may monitor your usage of the App.
- Sharing of Your Personal Information
We may send you surveys or marketing communications to inform you of new products or services or other information that may be of interest. Third parties with whom we have shared your personal information may send you direct marketing communications.If you do not want to receive direct marketing communications from either us or a third party, it is easy to opt out. Follow the “unsubscribe” instructions included within each email communication. Alternatively, you can send us an email request at firstname.lastname@example.org. Please keep in mind that, if you choose not to receive marketing communications, you will continue to receive transactional or account communications (e.g., confirmation emails and account balance statements).
- How To Manage Your Personal Information
- Where your information is stored
Personal information that we collect may be stored and processed in Australia and/or overseas. We have developed and employ a technological means which we reasonably believe will ensure that any sensitive information that we collect is stored on servers located in Australia. We take all reasonable steps to protect personal information no matter what country it is stored in. However, information collected may be retained, and may be stored, processed, accessed, and used in jurisdictions whose privacy laws may be different and less protective than those of in Australia. By using our site or giving us the personal information requested, you consent to any such transfer, processing and storage of personal information outside of Australia.
- Security of Your Personal Information
The security of your personal information is important to us. We follow accepted industry standards to help protect your personal information. For instance, when you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using Transport Layer Security v1.1+ (TLS) technology. No method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security and any transmission of personal information is at your own risk.If a password is used to protect your account and personal information, it is your responsibility to keep your password confidential and to change it if you think it has been compromised.
- Forums & Other Interactive Services
Our website may include discussion forums or other interactive areas or services, including blogs, chat rooms, bulletin boards, message boards, online hosting or storage services, or other areas or services in which you or third parties create, post or store any content, messages, comments, materials or other items on the sites (Interactive Areas). If you use an Interactive Area, you should be aware that these areas are open to the public and any personal information you post or provide at registration may be viewable by others. We are not responsible for personal information you submit in connection with the Interactive Areas, nor are we responsible for how others might use that information, including sending you unsolicited messages. Interactive Area postings may be retained indefinitely. If at any time you would like to remove a posting, please email us at email@example.com. Keep in mind that removal of a posting from an Interactive Area does not mean that the posting will be deleted from our systems.
We do not intend to solicit or collect personal information from anyone under the age of 18. If you are under 18, you should not use or enter information on this site, including without limitation, any Interactive Areas of the site.
We may link to websites, including those of our third-party content providers and social media sites. Our website may contain social media features such as Facebook “Like” buttons. These features may collect information about your device’s IP address, set cookies or link you to a social media website where you may post personal information. The sites of our third-party providers and social media sites may have different privacy policies and practices from those disclosed here. We assume no responsibility for the policies or practices of such sites and encourage you to become acquainted with them prior to use.
- Contact Information
You can contact Medic52 Pty Ltd by emailing firstname.lastname@example.org or by sending us a letter at: 44 Candlebark Circuit, Jindabyne, NSW, 2627 or by phoning us at: +61 2 800 65 082 during normal business hours AEST.